A. User Account

In order for you to use the Services, you are required to register for a personal account (“Account”) with WeMove. During Account registration, you are obligated to provide your personal information, such as your name, contact information directly or indirectly in accordance with WeMove’s Privacy Notice.

Once the Account registration is successfully completed with WeMove, you will be provided with an Account, accessible with a password of your choice. The Services or Platform may be restricted/limited based on your resident jurisdiction because of age, in such cases you must abide by the age limits and not use the Services or the Platform.

You agree that the details entered and maintained by you are accurate, complete, and valid. WeMove shall not be liable for false, incomplete, old, or incorrect registration information provided by you. Your failure to enter or maintain accurate, complete, and valid information may result in your inability to access and use the Services. You are responsible for all activity that occurs under your Account. WeMove is entitled to verify the information that you have provided at all times and refuse the use of the Services without providing reasons and prior notice.

You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and the Platforms. WeMove does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. WeMove reserves the right to terminate the use of the Services should you be using the Service in an incompatible or unauthorized device or that the security of your account has been compromised in any way or for any reason we may find just.

B. Use of Service

While using the Service, you agree that:

• You shall only access the Services using means explicitly authorized by WeMove;
• The Platforms and Services provided will solely be used by you, for your personal use and will not be resold to any third party;
• You will not authorize others to use your Account;
• You are only allowed to open a single Account;
• Transferring of your Account to any other person or legal entity is not permitted;
• You cannot use an account that is subject to any rights of a person other than you without appropriate authorization;
• WeMove holds the right to include/exclude the Users from promotional offers;
• The Services cannot be used for unlawful purposes, including but not limited to (i) violation of Applicable Law; (ii) storing or sending any unlawful material; (iii) sharing of sensitive personal information of others, without their consent (iv) causing intentional harm, nuisance, inconvenience or annoyance; (v) impairing or harming the proper operation of the Services; (vi) exhibiting the tenor of impersonating another person; or (vii) copying or distributing the Services without the permission of WeMove;
• Your password or any identification credentials that WeMove provides to you should be secure and confidential;
• Proof of identity or other documentations needs to be submitted immediately if requested by WeMove;
• Compliance with all the Applicable Law is a must while using the Services;
• You will not engage with the Delivery Partner outside of the Platform directly or indirectly;
• You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. WeMove reserves the right to bar any such activity;
• You shall not attempt to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Platform;
• You shall not collect or harvest any personally identifiable information, including account names, from the Platform;
• You shall not engage in threatening, harassing, discriminatory (based on race, gender, age, disability, or any other protected classification) or any other behavior that WeMove deems inappropriate when using the Services; and
• You agree to grant WeMove the rights to share your information and/or permitted information, with any third parties in accordance with WeMove’s Privacy Notice.

C. Rules of Use of Platform

• Users warrant that they are either the owners or the authorized agents of the owners of the goods and materials comprising any requested shipments, and that the Users are authorized to order that the shipments be made in accordance with the Users’ instructions.
• Users warrant that they have accepted these Terms and Conditions not only for such Users but (if applicable) also as agents for and on behalf of the owner of the goods and materials comprising shipments.
• Users understand that the Delivery Partners will be directed by the User’s instructions to transport the shipments to the User’s designated location. Users agree that neither the Delivery Partner nor WeMove holds title to or acquires any ownership interest in any shipments that the Users request to be delivered through the Services.
• Users shall verify the information of the Delivery Partner and vehicle and use the User’s own discretion to decide whether or not to accept the services of the Delivery Partner before the shipment. Users shall be deemed to have accepted all information (including but not limited to the information of the Delivery Partner and vehicle) relating to the shipment provided by the Delivery Partner, whether or not such information is identical with the User’s order information. After the shipment, User shall not hold WeMove liable for any inconsistency between any information in the shipment and the order information.
• Users shall give to the Delivery Partners sufficient, accurate, and executable instructions or orders. Any extra costs arising from the difference between the Users’ provided information and the actual situation or facts involved shall be borne by the User.
• Any amendment or change to a User’s instructions or orders (and any pricing or cost changes triggered by such amendment or change) must be approved and updated in the Application unless otherwise permitted by WeMove.
• Users warrant that they have complied with all laws and regulations relating to the nature, condition, packaging, handling, storage, and carriage of the goods and materials comprising shipments.
• Users shall not dispatch (and Delivery Partners are entitled to refuse transport of) any articles that are prohibited by law, dangerous or hazardous materials, perishable substances, and radioactive material.
• Users are liable for any loss or damages (including physical damages, lost revenues, personal injuries, financial damages or losses, or any other loss or damage) suffered by any third party as a result of a User’s breach of these Terms and Conditions, if there be any.
• Users will not transport alcohol or tobacco products as part of its shipment if prohibited by local law or regulation. Users shall be permitted to deliver alcohol and/or tobacco products if local laws or regulations permit the transportation of alcohol and/or tobacco products.
• Users will not transport jewelries and live animals as part of its shipment.
• Users will not use the Services for passenger transport. 
• Delivery Partners will not open and inspect shipments nor be responsible for the transportation of special goods without prior agreement from the User.
• WeMove and Delivery Partners shall bear no responsibility or any legal liability resulting from the transportation of shipments.
• Users shall ensure that shipments are adequately packed to protect against damage in the course of transmission, and also that no part of any shipments can be removed without the case, wrapper or container being torn or broken, a seal being broken or two adhesive surfaces being forced apart.
• Users shall ensure that shipments are properly packaged so as to protect against damage to the shipments during the course of transportation, and in particular, in the case of a shipment of a fragile nature or is susceptible to damage by bending, that shipment shall be packaged in a case or container of sufficient durability and strength and shall be encased in or surrounded by sufficient and suitable protective material inside that case or container to prevent the shipment from being bent, such that the shipment is guarded against damage that may result from any force, pressure or blows to which transportation items are ordinarily subject during the course of transportation and that such fragile shipments shall bear specific words indicating its contains fragile items displayed on the face of the case or container and above the address of the named addressee.
• WeMove shall not be responsible for providing a protective service for the transportation of perishable commodities or commodities requiring protection from heat or cold. Any additional protective service (if available) is provided solely and directly by the Delivery Partner. Such commodities will be accepted for transportation solely at the User’s risk for any damages arising from the transportation.
• Users shall provide in respect of each shipment all necessary information. In the event that the recipient is found to be absent from the address specified by the User, no other person is present to take the shipment, and no other instructions have been provided by the User, the Delivery Partner will contact the User (at the number provided by User) and attempt to return the shipment back to the User. In the event the Delivery Partner cannot reach the User at the number provided by User, the Delivery Partner may attempt to redeliver the shipment to the recipient. You agree that the undelivered items to the recipient which cannot be returned as well to the  User which cannot be contacted may be delivered to WeMove’s local office. If the items remain unclaimed after 5 days (for non-perishable goods) or 24 hours (for perishable goods) from receipt of the items by WeMove, WeMove can perform any act on the undelivered items at its discretion. Any fees for additional handling and further shipment transportation will be borne by the User. Should a re-transportation of items be needed, a new transportation order will be placed and billed.  In all instances, WeMove and the Delivery Partner shall not be held liable for any claims on the undelivered items due to fault, mistake, or inaction by the User.
• The Delivery Partner will not help in the loading, unloading, moving, hauling, or lifting the User’s shipment unless the Driver Carries and Additional Assistants Service is requested by the User. Users must read and understand the relevant policies published by WeMove. By requesting Driver Carries and Additional Assistants Service, Users warrant that they have accepted and shall comply with all the policies published by WeMove and Applicable Law and regulations with respect to such requirements. Additional fee will be applied for Driver Carries and Additional Assistants Service, related cost is based on the Delivery Partner’s sole discretion.
• For Services containing Purchase requirements, Users must read and understand the relevant policies published by WeMove. By ordering Purchase requirements in the Services, Users warrant that they have accepted and shall comply with all the policies published by WeMove and Applicable Laws and regulations with respect to such requirements. Additional fee will be applied for Purchase Service, related cost will be reflected in the Application.
• WeMove reserves the right to terminate the Account, Services, and use of Application in the event of non-compliance with any of the above requirements. WeMove reserves the right to modify, terminate or suspend the Services to you at any time, without prior notice, due to any changes in our internal policy or the Applicable Laws or any breach of these Terms by you, or for any necessary reason at WeMove’s sole discretion.